News / May 2016

Tucows Reports Continuing Strong Financial Results for First Quarter of 2016

– EPS Increases 68% Year-Over-Year to a Record $0.42 –

TORONTO, May 9, 2016 – Tucows Inc. (NASDAQ:TCX, TSX:TC), a provider of network access, domain names and other Internet services, today reported its financial results for the first quarter ended March 31, 2016. All figures are in U.S. dollars.

Summary Financial Results

(In Thousands of US Dollars, Except Per Share Data)

3 Months Ended March 31
% Change
Net revenue 45,610 40,468 13%
Adjusted EBITDA1 7,486 6,777 10%
Net income 4,438 2,834 57%
Net earnings per common share $0.42 $0.25 68%
Net cash provided by operating activities 5,553 2,938 89%

1.This Non-GAAP financial measure is described below and reconciled to GAAP net income in the accompanying table.

Summary of Revenues and Gross Margin
(In Thousands of US Dollars)

Revenue Gross Margin
3 Months Ended March 31 3 Months Ended March 31
Network Access Services:
Mobile Services 16,944 12,559 8,396 5,429
Other Services 895 368 454 153
Total Network Access Services 17,839 12,927 8,850 5,582
Domain Services:
Domain Services 21,271 21,175 3,628 3,629
Value Added Services 2,302 2,242 1,823 1,706
Total Wholesale 23,573 23,417 5,451 5,335
Retail 3,415 2,876 1,837 1,655
Portfolio 783 1,248 622 1,075
Total Domain Services 27,771 27,541 7,910 8,065
Network Expenses:
Network, other costs (1,233) (1,222)
Network, depreciation and amortization costs (358) (204)
Total Network Expenses (1,591) (1,426)
45,610 40,468 15,169 12,221

“The first quarter was a solid start to 2016, carrying forward the momentum of last year with strong year-over-year growth in each of our key financial metrics,” said Elliot Noss, President and Chief Executive Officer. “Revenue increased 13% to a record $45.6 million as steady performance from our Domain Services business and continued growth from Ting Mobile contributed to further expansion of our gross margin to 33%. We also achieved records for both adjusted EBITDA¹ at $7.5 million and net income at $4.4 million, or $0.42 per share.”

“We also took advantage of some great opportunities in Q1 to invest in our core strategies. We scaled our Wholesale domain business with the acquisition of the international wholesale domain reseller channel of Melbourne IT, which we closed on April 1. The acquisition expands our domains under management by approximately 1.6 million but adds minimally to our operating costs. In addition, we continued to expand our gigabit fiber footprint. We also announced Ting Internet’s intention to enter a fourth market, the greater Sandpoint, Idaho, area, and began taking pre-orders during the quarter.”

Net revenue for the first quarter of 2016 increased 13% to $45.6 million from $40.5 million for the first quarter of 2015.

Adjusted EBITDA¹ for the first quarter of 2016 increased to $7.5 million from $6.8 million for the first quarter of 2015. Net income for the first quarter of 2016 increased to $4.4 million, or $0.42 per share, compared with $2.8 million, or $0.25 per share, for the first quarter of 2015.

The Company reiterated its previous adjusted EBITDA¹ guidance for 2016 of $30.0 million.

Cash and cash equivalents at the end of the first quarter of 2016 was $10.0 million compared with $7.7 million at the end of the fourth quarter of 2015 and $13.7 million at the end of the first quarter of 2015. The increase relative to the fourth quarter of 2015 is primarily the result of the generation of $5.6 million in cash flow from operations, which was partially offset by the use of $2.2 million to repurchase 98,178 shares of common stock under the Company’s open market share buyback program. The Company also invested $0.9 million in property and equipment, the majority of which was to support the continued expansion of the Ting fiber footprint, and used $0.2 million for loan repayment.


1. Adjusted EBITDA

Tucows reports all financial information required in accordance with United States generally accepted accounting principles (GAAP). Along with this information, to assist financial statement users in an assessment of its historical performance, the Company typically discloses and discusses a non-GAAP financial measure, adjusted EBITDA, on investor conference calls and related events that exclude certain non-cash and other charges as the Company believes that the non-GAAP information enhances investors’ overall understanding of its financial performance.

The Company believes that the provision of this supplemental non-GAAP measure allows investors to evaluate the operational and financial performance of its core business using the same evaluation measures that management uses. Adjusted EBITDA is one of the primary measures the Company uses for planning and budgeting purposes, incentive compensation and to monitor and evaluate its financial and operating results. Since adjusted EBITDA is a non-GAAP financial performance measure, the Company’s calculation of adjusted EBITDA may not be comparable to other similarly titled measures of other companies; and should not be considered in isolation, as a substitute for, or superior to measures of financial performance prepared in accordance with GAAP. Because adjusted EBITDA is calculated before recurring cash charges, including interest expense and taxes, and is not adjusted for capital expenditures or other recurring cash requirements of the business, it should not be considered as a measure of discretionary cash available to invest in the growth of the business. See the Consolidated Statements of Cash Flows included in the attached financial statements. Non-GAAP financial measures do not reflect a comprehensive system of accounting, differ from GAAP measures with the same captions and may differ from non-GAAP financial measures with the same or similar captions that are used by other companies and/or analysts and may differ from period to period. However, the Company’s management compensate for these limitations by providing the relevant disclosure of the items excluded in the calculation of adjusted EBITDA to net income based on U.S. GAAP, which should be considered when evaluating the results. Tucows strongly encourages investors to review its financial information in its entirety and not to rely on a single financial measure.

In April 2016, as part of the Company’s assessment of its compensation program for 2016, the Company revised the definition of adjusted EBITDA to eliminate the adjustment for the effect of realized gains/losses from all foreign currency contracts, both hedged and unhedged as it believes that it is able to manage realized gains/losses from all foreign currency contracts with proper planning and budgeting. The revised adjusted EBITDA definition excludes depreciation, amortization of intangible assets, income tax provision, interest expense, interest income, stock-based compensation, asset impairment, net deferred revenue, which comprises the change in deferred revenue, net of prepaid domain name registry and other Internet services fees, to reflect the material amount of cash the Company collects and pays for domain registrations and other Internet services at the time of activation, gains and losses from unrealized foreign currency transactions and infrequently occurring items. Gains and losses from unrealized foreign currency transactions removes the unrealized effect of the change in the mark-to-market values on outstanding unhedged foreign currency contracts, as well as the unrealized effect from the translation of monetary accounts denominated in non-U.S. dollars to U.S. dollars.

Prior to the revision, the adjusted EBITDA definition removed the effect of realized gains/losses from all foreign currency contracts, both hedged and unhedged; the unrealized effect of the change in the mark-to-market values on outstanding unhedged foreign currency contracts, as well as the unrealized effect from the translation of monetary accounts denominated in non-U.S. dollars to U.S. dollars.

The revised adjusted EBITDA definition will be used to assess the Company’s performance for 2016 and future periods.

Conference Call

Tucows management will host a conference call today, Monday, May 9, 2016 at 5:00 p.m. (ET) to discuss the Company’s first quarter 2016 results. Participants can access the conference call by dialing 1-888-231-8191 or 647-427-7450 or via the Internet at

For those unable to participate in the conference call at the scheduled time, it will be archived for replay both by telephone and via the Internet beginning approximately one hour following completion of the call. To access the archived conference call by telephone, dial 416-849-0833 or 1-855-859-2056 and enter the passcode 90777474 followed by the pound key. The telephone replay will be available until Monday, May 16, 2016 at midnight. To access the archived conference call as an MP3 via the Internet, go to

About Tucows

Tucows is a provider of network access, domain names and other Internet services. Ting ( delivers mobile phone service and fixed Internet access with outstanding customer support. OpenSRS ( manages over thirteen million domain names and millions of value-added services through a global reseller network of over 13,000 web hosts and ISPs. Hover ( makes it easy for individuals and small businesses to manage their domain names and email addresses. More information can be found on Tucows’ corporate website (

This release includes forward-looking statements as that term is defined in the U.S. Private Securities Litigation Reform Act of 1995 including statements regarding our expectations regarding our future financial results and, including, without limitation, our expectation regarding our ability to manage realized gains/losses from foreign currency contracts. These statements are based on management’s current expectations and are subject to a number of uncertainties and risks that could cause actual results to differ materially from those described in the forward-looking statements. Information about other potential factors that could affect Tucows’ business, results of operations and financial condition is included in the Risk Factors sections of Tucows’ filings with the Securities and Exchange Commission. All forward-looking statements should be evaluated with the understanding of their inherent uncertainty. All forward-looking statements are based on information available to Tucows as of the date they are made. Tucows assumes no obligation to update any forward-looking statements, except as may be required by law.

TUCOWS? is a registered trademark of Tucows Inc. or its subsidiaries. All other trademarks and service marks are the properties of their respective owners.


Lawrence Chamberlain
(416) 848-1457

Tucows Cuts the Crap

TORONTO, May 3, 2016After successful forays into fiber Internet, cell phone service and domain names, Tucows (NASDAQ: TCX, TSX: TC) removes the yoke from

There was a time when offering software and shareware for people to download was good, honest work.

But then. Then, things got ugly. Then came the dark days where software download sites needed to wring every possible cent out of their wares. Even Tucows downloads, the seminal software download site, was not immune.

Those days made finding a download button in among the various masquerading ads more like tiptoeing through a minefield. Downloading software became a high stakes mission: Double check the pop-up blocker to ensure it’s working. Fire up AdBlock. Deep breath. Swoop in, grab the software in question and run. Oh yeah, and be exceedingly careful what you agree to in the installation process of said software.

No, I don’t want to run a scan on my computer.

Yes, I really do want to close this browser window.

Please. Please just let me go. You can have your software back. Please.

It felt like the digital equivalent of shoplifting, but with all the moral turpitude squarely on the purveyor’s side.

No more. is once again a bastion for the way software downloads should be.

With Tucows’ success in wholesale and retail domain names (OpenSRS and Hover, respectively) and more recently with mobile phone service (Ting) and fiber Internet (Ting Internet), has become less relevant when looking at the balance sheet.

“We don’t lightly walk away from opportunities or revenue,” said Elliot Noss, CEO of Tucows. “In the end, though, we’d rather have the Tucows name associated with good; with a belief in the power of the Internet to affect positive change. An ad-heavy site that packages browser toolbars along with every download isn’t something we want the Tucows name associated with,” he continued.

In other words, Tucows is in the enviable position of being able to walk away from easy money in favor of doing what feels right.

“On the Tucows downloads site today, you’ll find no flashing ads. No toolbars. No pop-ups,” said Noss. “You might see a few plugs for other Tucows services, but nothing too egregious… and certainly not anything that’s pretending to be a download button.”

In the end, the hope is that maybe, if you enjoy downloading software from the only ad-free downloads site on the Internet, you might consider registering your next domain name with Hover, ditching your current cell phone plan for Ting, moving to a Ting fiber Internet town and embarking on a new career as a domain name reseller on the OpenSRS platform.

The Tucows downloads library has been online since 1993 where it launched, suitably enough, in a public library in Flint, MI. There was a time when almost literally everyone on the nascent Internet touched the Tucows downloads site.

Keeping busy
In 1999, Tucows launched OpenSRS ( to challenge the wholesale domain tools and options of the day. OpenSRS today is a major wholesale domain registrar and contributor to the Tucows business with over 13 million domain names under management and 13,000 reseller partners.

Hover (, meanwhile, challenges the idea that domain names are necessarily complicated and that the path to finding the right online home for your idea is a process that’s littered with upsells and confusion.

Ting ( challenges the bloated, overpriced and intentionally confusing cell phone plans of the day. In so doing, it saves over 200,000 families and businesses a bunch of money on their monthly mobile phone bills.

Ting Internet ( challenges the idea that fiber Internet only makes sense in bigger cities. It brings gigabit fiber Internet access to cities and towns throughout America. Towns that would otherwise be passed over as big guys race to get major metros online with fiber.

Media Contact:
Andrew Moore-Crispin

Investor Contact:
Lawrence Chamberlain

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